Executing the Digital Strategy for the Centers for Medicare and Medicaid Services (CMS): A Conversation with Andrea Fletcher, Chief Digital Strategy Officer at CMS

This post first appeared on IBM Business of Government. Read the original article. Broadcast Date:  Monday, May 13, 2024 Michael J. Keegan What is the digital strategy for the Centers for Medicare & Medicaid Services? How does CMS use of Open Source software across the its enterprise? What does the future hold digital transformation at (more…)

Weekly Roundup: May 6-10, 2024

This post first appeared on IBM Business of Government. Read the original article. Friday, May 10, 2024 Michael J. Keegan Articles & insights in public management & leadership for the week ending May 10, 2024 USDS Impact Report Shows Tech Talent Demand Boom. The United States Digital Service (USDS) received over 100 requests from government (more…)

Driving Greater IT Efficiency and Innovation

This post first appeared on IBM Business of Government. Read the original article. Thursday, May 9, 2024 Michael J. Keegan Insights from Gerald Caron, Chief Information Officer, International Trade Administration In the fast-paced and ever-evolving realm of information technology (IT), public sector organizations face unique challenges in delivering effective services while ensuring security, efficiency, and (more…)

Mousetraps for Flawed Data

This post first appeared on IBM Business of Government. Read the original article. Wednesday, May 8, 2024 Katherine Barrett and Richard Greene It may seem a little heavy-handed, but for years now we’ve been writing about the endless reams of bad data that are used to manage and to make policy. For the most part, (more…)

Enhancing Taxpayer Experience through AI-Aided Personalization

This post first appeared on IBM Business of Government. Read the original article. Monday, May 6, 2024 Dan Chenok and Caroline Bruckner AI has the power to allow tax administrations all around the world to develop personally tailored interactions with taxpayers. Blog Author: Camille Johnson, Associate Consultant, Talent Transformation, IBM 80% of tax agencies around (more…)

Weekly Roundup: April 29 – May 3, 2024

This post first appeared on IBM Business of Government. Read the original article. Friday, May 3, 2024 Michael J. Keegan Articles & insights in public management & leadership for the week ending May 3, 2024 A new push by OMB to get a handle on 10,000 federal websites. Over the last six months, agencies inventoried (more…)