What if we transformed Citizen Services with Intelligent Automation?

This post first appeared on IBM Business of Government. Read the original article. Thursday, June 1, 2023 Dan Chenok Guest Authors: Christopher J. Robinson and Bridget M. Walsh, Associate Partners, Automation and Data Platforms, IBM, and Emily Vose, Partner, Data & Technology Transformation, IBM. Resiliency in the wake of massive global disruption is impacting the (more…)

Priority Open Recommendations: Office of Management and Budget

This post first appeared on GAO Reports. Read the original article. What GAO Found In July 2022, GAO identified 44 priority recommendations for the Office of Management and Budget (OMB). Since then, OMB has implemented 1 of those recommendations by issuing a Controller Alert in October 2022 that helped clarify the distinction between Fraud Reduction (more…)

Does Congress Need a Chief Data Officer?

This post first appeared on Government Executive. Read the original article. A new joint resolution would establish a bipartisan commission to look at what legislators need in terms of data, evidence and professional capacity.

Priority Open Recommendations: Small Business Administration

This post first appeared on GAO Reports. Read the original article. What GAO Found In June 2022, GAO identified 15 priority recommendations for the Small Business Administration (SBA). SBA has implemented eight of those recommendations, including developing fraud risk assessments for the Paycheck Protection Program and Economic Injury Disaster Loans and taking measures to improve (more…)

A Call to Action: The Future of Artificial Intelligence and Public Service

This post first appeared on IBM Business of Government. Read the original article. Thursday, May 18, 2023 Dan Chenok Honored to join with colleagues and stakeholders of the National Academy of Public Administration to announce a call to action around AI to help government. This call to action is based in part on a recent National (more…)