This post first appeared on IBM Business of Government. Read the original article.
Governments today increasingly face the challenge of how to integrate transformational digital technologies like artificial intelligence, while maintaining or modernizing legacy infrastructure and applications.
This
challenge is compounded when officials seek to create value for the
public from digital modernization when those technologies have evolved
via different strategies, including “waterfall” approaches that often take
longer to implement than “agile” approaches.
This report leverages interviews with government leaders, existing case
studies, and prior research to create an evidence-based framework for
digital modernization. The framework can help government leaders to
innovate by harmonizing across multiple computing environments and
transformation strategies, increasing effectiveness and efficiency to
improve results for the public.
This report builds on multiple prior IBM Center reports by the authors
that have helped government leaders to achieve success in technology
implementation, including Artificial Intelligence in the Public Sector: A
Maturity Model and A Roadmap for IT Modernization in Government. The report
also contributes new research around agile government, adding to the content
accessible to government leaders and stakeholders though the Agile Government
Center (led by the National Academy of Public Administration in collaboration with
the IBM Center).
We hope this report helps government leaders to improve their development and
implementation of digital government.