Refunds, less a $50 processing fee per registrant, will be granted for requests received in writing to meetings@agacgfm.org by October 8, 2019. Refunds will not be granted after this date. No-shows are responsible for full payment.
Refunds will NOT be processed for Promotion Codes not entered before checking out.
As long as the Summit takes place as planned, AFERM is not responsible for registrants being unable to attend the Summit for any reason, including a government shutdown, and, is therefore unable to issue refunds.
Substitution policy
- In-person — If you are unable to attend the training and have already registered, you may designate another person to take your place. A registration form must be downloaded and completed for the new attendee and emailed to meetings@agacgfm.org. Please indicate the name of the individual that is being replaced in the payment section. Membership status is not transferable. Additional fees may be required based on the replacement’s membership status.
For all changes from in-person to virtual attendance, please follow “In-person to virtual attendance” policy below. - In-person to virtual attendance — If you are unable to attend the training in-person, you may switch your in-person participation to virtual participation at no cost until three business days prior to the Summit. After this day, all requests will be charged an additional $50 processing fee. Requests must be emailed to meetings@agacgfm.org. Phone calls are not accepted.
- Virtual (from home/office) — All substitutions of your registration must be requested in writing to meetings@agacgfm.org by October 22, 2019 at noon ET. After this day, all requests will be charged an additional $50 processing fee. Membership status is not transferrable. Additional fees may be required based on the replacement’s membership status.
AFERM Summit Inclement Weather Policy
AFERM follows the Federal Government’s Inclement Weather Policy for Washington, DC, as established by the Office of Personnel Management (OPM). Please visit www.opm.gov for the latest information.
If OPM provides notice that the government is Closed in Washington, DC, the AFERM Summit will be postponed to ensure the safety of its participants and speakers.
Should the AFERM Summit be rescheduled to a later date, all registered attendees and speakers will be notified of the new date.
The safety of our participants and speakers is our highest priority.